Refund and Returns Policy

At, we value your satisfaction and strive to provide a seamless shopping experience. We understand that there may be instances when you need to return a product. This Refund and Returns Policy outlines the procedures and conditions for returning products to us.

Return Period

Customers have the right to initiate a return within 14 days from the date of product delivery. This provides you with ample time to inspect the product and decide if it meets your expectations.

Conditions for Returns

To be eligible for a return, the product must meet the following conditions:

  • The product must be in an unused and undamaged condition.
  • It must be in its original packaging.
  • Any accessories or promotional items included with the product must also be returned.

Return Address

Our return address is as follows:

Mahmutbey, 2814. Sk No:13, 34218 Bağcılar/Istanbul Turkey

Return Shipping

Return shipping costs are the responsibility of the customer. We recommend using FedEx for return shipments to ensure a secure and traceable delivery. After shipping the product, customers must provide us with the tracking number for reference.

Refund Process

Once we receive the returned product and confirm that it meets the return conditions, we will initiate the refund process. Refunds will be processed through the original payment method used for the purchase.

Refund Deductions

Please note that the refund amount may be subject to deductions as follows:

  • A 30% restocking fee will be deducted from the product’s original price.

Cancellation Requests

Cancellation requests must be submitted within 12 hours of placing an order. After this time frame, the standard return process will apply.


For exchanges related to factors such as color or size preferences, customers are responsible for all shipping and return fees. All exchanged items must meet the return conditions mentioned above.

We are committed to providing exceptional service and ensuring your satisfaction with If you have any questions or require assistance with the return process, please do not hesitate to contact us at Your shopping experience is important to us, and we are here to assist you in every way possible.