Questions & Answers

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    CONTACT INFORMATION

    50 East 52nd Street
    Brooklyn, NY 10022
    United States

    +1322224332
    +4643758533

    info@google.com
    support@google.com

    Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.

    Shopping Information

    Delivery charges for orders from the Online Shop?

    We offer FREE shipping for orders placed on our Online Shop. There are no additional delivery charges.

    How long will delivery take?

    The estimated delivery times vary by region:

    • North America: 4-7 working days
    • Europe: 4-7 working days
    • Oceania: 4-7 working days
    What exactly happens after ordering?

    After placing an order, we will process it within 1-4 working days. Once your order is ready for shipment, it will be sent using the selected shipping option. You will receive a confirmation email with tracking information to monitor the delivery progress.

    Where can I view my sales receipt?

    Your sales receipt will be sent to the email address you provided during the ordering process. You can also view and print your sales receipt by logging into your account on our website and accessing your order history.

    How do I add a gift receipt to an order?

    At the moment, we do not offer a specific gift receipt option. However, you can include a note during the ordering process, specifying that the order is a gift. We will ensure that the sales receipt does not include price information.

    How long do I have to return an order?

    We accept returns within 14 days of the order's delivery date. The items must be in unused and unopened condition, with all original tags and packaging intact. Please review our return policy for more details on the return process.

    Payment Information

    How is the recipient reimbursed?

    Refunds are issued through the original payment method used for the purchase. The amount will be refunded to the account or payment card that was initially used for the order.

    Can I be reimbursed through the original payment method?

    Yes, refunds are processed through the original payment method whenever possible. This ensures a smooth and efficient reimbursement process.

    Can the country receiving the shipment be different than the country of purchase?

    Yes, we offer international shipping, so the country receiving the shipment can be different from the country of purchase. Please note that shipping times and fees may vary depending on the destination country.

    How can I return an item?

    To return an item, please follow these steps:

    1. Contact our customer support team at beltpage@gmail.com to initiate the return process.
    2. Package the item securely, ensuring it is in unused and unopened condition with all original tags and packaging.
    3. Ship the item to the provided return address. Return shipping costs are the responsibility of the customer.
    4. Once we receive the returned item and verify its condition, we will process the refund.
    Will I receive the same product that I see in the picture?

    We make every effort to ensure that the products in our pictures accurately represent the items you will receive. However, there may be slight variations in color or appearance due to factors such as screen settings and lighting. Rest assured that the quality and design of the product will match the description.

    Will you restock items indicated as “out of stock?”

    We do our best to restock popular items whenever possible. However, availability depends on factors such as product availability from our suppliers. You can sign up for notifications on our website to be alerted when an out-of-stock item becomes available again.

    Orders and Returns

    Delivery charges for orders from the Online Shop?

    We offer FREE shipping for all orders placed through our Online Shop. There are no additional delivery charges.

    How long will delivery take?

    The estimated delivery times vary by region:

    • North America: 4-7 working days
    • South America: 5-9 working days
    • Europe: 4-7 working days
    • Oceania: 5-9 working days
    • Asia: 6-11 working days
    • Africa: 6-11 working days *Please note that these times are estimates, and actual delivery times may vary.
    What exactly happens after ordering?

    After placing an order, we will process it within 1-4 working days. Once your order is ready for shipment, it will be sent using the selected shipping option. You will receive a confirmation email with tracking information to monitor the delivery progress.

    How long does the delivery take and how much does it cost?

    Delivery times and costs vary by region. We offer FREE shipping for all orders. Please refer to our previous response for estimated delivery times to different regions.

    Which browser is best to use the site?

    Our website is compatible with most modern web browsers. For the best experience, we recommend using the latest versions of popular browsers such as Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.

    How do I subscribe to the newsletter?

    To subscribe to our newsletter, please visit our website and look for the "Subscribe" or "Newsletter" section. Enter your email address, and you will receive regular updates, promotions, and news from us directly in your inbox.